Returns & exchanges
We want you to love what you wear. If something isn't quite right, here's how returns and exchanges work.
10-day window
You can return or exchange an eligible item within 10 days of delivery. After 10 days, we're unfortunately not able to accept the return.
Sale items are final
Items bought on sale or discount are final — they cannot be returned or exchanged. Please choose carefully when ordering sale pieces, and feel free to message us first if you have any questions about size or fit.
Condition
To be eligible, the item must be unworn and unwashed, in its original condition with any tags still attached. For hygiene reasons, certain items may not be returnable once opened.
How to start a return or exchange
Message us on WhatsApp at +923225582024 (or email wordrobe.pk@gmail.com) within 10 days of delivery with your order number and what you'd like to do. We'll guide you through the next steps.
Refunds
Once we receive and check your returned item, we'll process your refund or exchange. Return shipping is arranged with you when you reach out. Original delivery charges are non-refundable.